Shipping Policy
All products are eligible for free worldwide shipping.
The service used for this is Priority Shipping provided by the Romanian Post.
After the item is sent, you will receive a tracking number which you can use on an international tracking site like www.17track.net to locate the package.
Delivery time depends on your location. Some guidelines:
- European Union : 4-7 working days
- Europe : 5-10 working days
- USA : 7-10 working days
- Rest of the countries : 7-14 working days
Where the package has to go through customs, shipping time is greatly influenced by it and the shop is not responsible for any delays. Even though the shipping time is as mentioned most of the time, there were cases when it took up to 3 weeks for the package to be delivered. That is why the products are sent with at least a month in advance or other shipping options are discussed if the order was received too close to the event.
An upgrade is available and you can get the Express option provided by the Post. This will be faster by 2-3 days and will be delivered to your door. You will be asked to provide a phone number where you can be reached.
This is still subject to the time spent in customs.
You can get this with a 15 Euro increase in the price.
In the case of urgent orders that are not in the EU , the order can also be sent with a service like DHL or FedEx which guarantees the shipping time and it takes 3-5 days. Prices for this begin at 100 Euro and you will receive an exact price for this before agreeing to the order.
You can ask for the shipment to be delivered to another person and for a note to be sent in the case of a gift.
When ordering you can always ask for more information and we do our best to advise on these matters so that the order can get to you as safe as possible.